September 15, 2020

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Already have an HP account? Even Microsoft Update failed with the error message as shown in my original post.

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HP LaserJet Specs – CNET

PHBecker Replied on June 4, Unfortunately, not so laserjte my current installation which failed badly with error message “Microsoft driver update for hp LaserJet PCL 5 – Error 0x”. Product sold by third party: Product has been exchanged: Solution and Diagnostic Data Collection. Drivers may be in development so please check back at a later date or visit the product homepage. Any warranty support needed would be completed by the third party that sold the product. FernandoYebra1 Replied on June 4, Does the cyan bar across detect your system as Windows 10?


The printer is still shown in the group of “Other devices”. This is the moment that you now need the best package of files in form of the drivers to run all the virtual printing functions with ease. Choose a different product series.

HP Customer Support – Software and Driver Downloads

I don’t see my operating system. This product was designated to be returned to HP. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. My old printeg HP Laserjet was recognized but only as “Other device” and not as printer.

HP LaserJet 1300 PCL 5 drivers for Windows 10 x64

I had already tried that — but since the LJ is not recognized as a printer it would not show up in the Print Spooler. Did this solve your problem? I hope It helps you.

Hi PH, when you say ‘ I cannot test this since I do not have a tool to create a new MSI package ‘, do laserhet get an error when you try to install that driver with regards to an msi file? Unable to determine warranty lasejret. How satisfied are you with this response?


HP encountered an error while trying to scan your product. Follow this checklist to stop these prints: In reply to PHBecker’s post on June 5, Thanks for your feedback, it helps us improve the site.

The system specs in the settings tell that I have a Win10 versionBuild HP is a renowned brand when it comes to printers.

The Virtual Agent is currently unavailable.

No software or drivers are available for this product with the selected operating system. Javascript is disabled in this browser. As a matter of fact, the laser technology makes it even better when it comes to quality printing.

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