October 17, 2020

This could take up to 3 minutes, depending on your computer and connection speed. Solution and Diagnostic Data Collection. Check the ink levels. How can I stop it from doing that? Modify your browser’s settings to allow Javascript to execute. Do not touch the copper-colored contacts or nozzles. Replace print cartridges that are out of ink or low on ink.

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HP cannot guarantee the quality or reliability of non-HP or refilled cartridges.

HP Photosmart C3100 All-in-One Printer series Troubleshooting

You must complete the full alignment process or the product continues to print an alignment page each time you turn the product on or off, or start a print job. If you saw no defects.

The serial number provided does not match the previously selected product. This product has been exchanged for a new or refurbished product.

Please verify your product is powered on and connected, then try again in a few minutes. Asia Pacific and Oceania.

By using this printt, you accept the Terms of Use and Rules of Participation. HP Photosmart C3 series. This product cannot be identified by Serial Number alone.


HP Customer Support – Software and Driver Downloads

Paper specifications The following tables contain specifications regarding paper. Unable to determine warranty status. This product was sold by a reseller. Close the cartridge access door. Follow the steps below to check this setting:. Lower the cartridge access door.

HP Photosmart C All-in-One Printer series Troubleshooting | HP® Customer Support

If an alignment page continues to print when you turn on the product, continue to Step two: Purchase replacement cartridges and other supplies from the HP Store or local retailers. Any warranty support needed would be completed by the third party that sold the product. Please try again shortly. Let HP identify any out-of-date or missing prin and software How does HP use product data collected with this service? Note prlnt archived topics. Already have an HP account?

Clean the cartridge contacts. Approaching any of the recommended maximums on a memory card might cause the performance of peint HP All-in-One to be slower than expected. Clean the cartridge contacts Follow these steps to clean the cartridge contacts.


Please try again shortly. It will print a page. HP recommends that you use genuine HP ink or toner supplies. See your browser’s documentation for specific instructions. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement.

Scanning specifications Image editor included.

See your browser’s documentation for specific instructions. The alignment page continues to print when you turn the product on or off, or when you start a print job, for any of the reasons below: Tardis40 I work on behalf of HP C310 click Accept as Solution if you feel my post solved your issue, it will help others find the solution.

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